What is Seecura?
The system ensures that nothing is delivered or made public before the User’s final departure, until after a meticulous certification process.
Why should I use Seecura?
Because mobile phones, PCs, or the Cloud often store sensitive data. Some are useful, but other items are best deleted.
Because social life is online nowadays, and our profiles survive us.
How is it certified if the User is alive?
Who is involved in the Seecura platform besides the User?
The Recipients are indeed those who will receive your final wishes.
Designated Parties and Recipients may be the same.
What happens if I do not choose the Designated Parties?
How does the procedure to verify whether the User is alive start and end?
If the Seecura-equipped User’s device continues to be unavailable longer than the set inactive period, then the procedure for verifying whether the User is alive is automatically triggered. This includes:
- Automatic emailing the User—his/her reply certifies that he/she is still alive and immediately interrupts the procedure.
- If the User does not reply, then the system sends three verification and certification emails to both of the Designated Parties. Their replies can interrupt or continue the procedure.
How are the Designated Parties and Recipients engaged?
After downloading the App and signing up, Recipients and Designated Parties receive a second email explaining how Seecura works and their role (certifying whether the User is alive for the Designated Parties, and receiving the instructions for Recipients).
Note: The final wishes remain encrypted and, therefore, inaccessible until the User’s final departure. The Recipients will receive the access code of the documents reserved for them only after such event.
Is it really necessary for Recipients and Designated Parties to download the App?
Can I send the same final wishes to multiple people at the same time?
What kind of material can I upload and send through Seecura?
The total size of your box (where the final wishes are stored) depends upon your Seecura plan (Basic, Top, or Gold). Adjust the capacity of your box whenever you want by just switching to another plan.
How does the document and image loading system work?
Where can I find the Seecura App?
How does my mobile inactivity verification work? Must I always be connected via SIM, Wi-Fi, or Bluetooth?
Does it work with any smartphone or operating system? Which version is required?
Can minors use the app?
Can I access my profile from different devices?
What if I decide to leave my mobile idle for a period? Can I transfer the app to another phone or device?
How can I shift to another Seecura plan? Can I do it whenever I want?
The operating system asks me to enter my credit card information. Why?
What if I forget to pay and my plan expires?
Do I have to sign up with an email address and password?
Note: Recipients and Designated Parties will receive notifications with the User’s name. Therefore, it is recommended to sign up using your first and last name. This will make you immediately recognizable.
Do I have to keep the App open for it to work properly?
An inactive period indicates a time lapse when the mobile does not communicate with the outside world (because it is off, has no data traffic, or is out of reach).
Note: The User is the only one who can set such inactivity time lapse. He/she can also modify it at any time.
Can I use the App without an Internet connection?
How does uploading my final wishes work? Can I decide to upload them whenever I want?
Do the final wishes sent through Seecura have legal/testamentary value?
Seecura does not aim to replace a will, be it holographic, written by hand or drawn up by a notary. Its goal is to allow the User to transmit specific messages to specific recipients.
However, Seecura has “testamentary value” if it used to indicate where your will (holograph or notary) has been kept. Seecura can also “contain” a holographic will if this is photographed and stored in the system.
Note: Seecura does not replace the legal provisions of the User’s country. It is always advisable to inquire about local testamentary legislature.
What if my mobile phone is lost or stolen?
In the event of loss or theft of his/her mobile phone, the User can replace it by downloading the App on another device. He/she will need to go through a recognition procedure involving the PUK (personal code received at the time of signing up to Seecura).
If the inactive period indicated by the User is exceeded, then the procedure for certifying whether he/she is alive gets activated.
Note: Seecura can work on one device only. Launching the App on another phone automatically deletes its presence from the primary device.
Can I unsubscribe? What will happen to my final wishes in that case?
How is my privacy protected?
Seecura protects its Users’ privacy by encrypting the information and documents they upload.
The system does not allow for modifying the uploaded content. It only allows for deleting or replacing such content.
This allows only the final Recipients to visualize the uploaded content.
Note: We recommend that you never leave the content uploaded to the Seecura server on your mobile phone. The system guarantees anonymity and privacy. However, if the mobile phone is lost or stolen, then the files in the mobile phone’s memory might become accessible to anyone.
What if I forget my password? What if I lose the PUK?
In case of a lost PUK, the User must submit a written request. A certification and verification procedure of the User’s credentials and identity will follow with the subsequent “manual” issuing of a new PUK.
How is file security ensured?
The files put into the system and sent to the Recipients are encrypted. The Recipients will be given the decryption key only after the User’s final departure.
Encryption takes place on the server side, with keys managed by Amazon S3 (SSE-S3).
The uploaded content and the related decryption keys are not stored on the same platform. For this reason, the submitted content cannot be modified by the User but only deleted and replaced.
All messages created and sent by the Seecura system on your mobile phone are automatically deleted from the log of created messages. Sent messages are tracked only in the form of a sole description, and the Recipient’s name remains in the list of messages sent.